Legal

Cookie Policy

Last updated: 1 January 2025

What are cookies?

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites and applications work correctly, or to provide information to site owners about how their service is used.

Our approach

CareDeck uses a minimal number of cookies. We do not use advertising cookies, retargeting cookies, or third-party tracking cookies of any kind. We have no interest in building profiles of your browsing behaviour.

Cookies we use

Name Type Duration Purpose
caredeck_session Essential Session Stores your authentication token in an HttpOnly, Secure cookie. Required to use the platform. Cannot be disabled.
caredeck_csrf Essential Session CSRF protection token. Required for all form submissions and state-modifying requests.
_cd_anon Analytics 12 months Anonymous usage analytics. Helps us understand which features are most used. No personal data is stored.

Essential cookies

Essential cookies are required for the platform to function correctly. They cannot be disabled. Our session cookie is stored as an HttpOnly, Secure cookie — this means it is invisible to JavaScript running on the page, which protects it from cross-site scripting (XSS) attacks.

Analytics cookies

We use a privacy-first analytics tool that does not track individuals, does not use fingerprinting, and stores no personal data. The data collected is aggregated and anonymous. If you prefer not to be included in analytics, you can opt out by enabling "Do Not Track" in your browser.

Marketing cookies

We do not use marketing, advertising, or retargeting cookies on any CareDeck-operated domain.

Managing cookies

You can control cookies through your browser settings. Most browsers allow you to:

  • View and delete cookies already set.
  • Block all cookies from specific websites.
  • Block third-party cookies without affecting essential first-party cookies.

Note that disabling essential cookies will prevent you from logging in to the CareDeck platform.

Changes to this policy

We will update this policy if we change the cookies we use. Material changes will be communicated via an in-app notice.

Contact

For any questions about our use of cookies, contact dpo@caredeck.co.uk.